If you are looking for help managing and supporting your IT systems you have come to the right place!
ST-FOUR offer technical support for all our partners products with flexible support contracts designed to meet your needs all backed up with SLA agreements to suit your business:
Health Check Days
Can be purchased for pro-active care of your IT systems helping identify issues before they occur and keep you on top of minor patches and bug fixes.
Remote Session Tokens
Can be purchased for remote break/fix engineering support & for small bodies of remote work e.g. making enhancements or administrative changes to a supported system.
Pre-Paid Support Days
Can be purchased and used as required for remote consultancy work.
Can be purchased and ST-FOUR will implement our on-site remote monitoring tool that will report system issues to pro-actively resolve issues as quickly as possible.
Out of Hours Support
Can be tailored to your Out of Hours support requirements, we can adjust your support levels so you are only paying for what you need from an “insurance policy” to full out of hours service.